Privacy Policy

1. Introduction

Voyo Transfers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our airport transfer booking platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Payment information (processed securely through third-party payment processors)
• Travel details (pickup/drop-off locations, dates, times)
• Communication preferences

2.2 Automatically Collected Information

• IP address and geolocation data
• Browser type and device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Communicate with you about your transfers
• Provide customer support
• Process payments and prevent fraud
• Send service updates and promotional materials (with your consent)
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Transfer Partners: To facilitate your bookings and coordinate pickups
• Payment Processors: To process transactions securely
• Service Providers: Who assist with our operations (hosting, analytics, customer support)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted using SSL technology and processed through secure, PCI-compliant payment gateways.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: